Jonesroadbeauto Privacy Policy

At Jonesroadbeauto, we respect the privacy of every customer who shops our mascaras, lip glosses, and clean beauty products. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.jonesroadbeauto.com), place an order, contact our customer service, or interact with our brand online. By using our services, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We only collect personal information that is necessary to provide you with our products and services, or to improve your experience with Jonesroadbeauto. The information we gather falls into two categories: information you provide to us and information we automatically collect.

1.1 Information You Voluntarily Provide

  • Order & Account Information: When you create an account or place an order, we collect details such as your full name, email address (e.g., [email protected] for communications), shipping/billing address, phone number, and payment information (e.g., credit card details—note: we do not store full payment information; this is processed securely by our third-party payment partners).
  • Communication Information: When you contact us via email, live chat, or social media, we collect your message, contact details, and any information you share to resolve inquiries (e.g., order numbers, product feedback).
  • Marketing Preferences: If you sign up for our newsletter, promotions, or product updates, we collect your consent and preferences for receiving marketing communications.

1.2 Automatically Collected Information

  • Device & Usage Data: When you browse our website, we automatically collect information such as your IP address, device type (e.g., smartphone, laptop), operating system, browser type, pages visited, time spent on pages, and referral source (e.g., how you found our site).
  • Cookies & Tracking Technologies: We use cookies (small text files stored on your device) and similar technologies (e.g., web beacons, pixel tags) to enhance your browsing experience. Cookies help us remember your account preferences, track shopping cart items, and analyze website traffic. You can adjust your browser settings to block cookies, but this may limit some functionality of our website.

2. How We Use Your Information

We use your personal information solely for legitimate business purposes, aligned with your expectations as a Jonesroadbeauto customer. These uses include:

  • Process & Fulfill Orders: To confirm your order, process payments, ship your mascaras, lip glosses, or clean beauty products, and send order/shipment confirmations.
  • Provide Customer Service: To respond to your questions, resolve issues (e.g., damaged products, returns), and assist with account management.
  • Improve Our Website & Products: To analyze user behavior, identify trends, and enhance our website functionality, product offerings, and shopping experience (e.g., understanding which lip gloss shades are most popular).
  • Send Marketing Communications: With your consent, we may send you newsletters, exclusive promotions, new product announcements (e.g., a new mascara launch), and personalized recommendations. You can unsubscribe from these communications at any time via the “unsubscribe” link in our emails or by contacting [email protected].
  • Ensure Security & Compliance: To detect and prevent fraud, protect our website and customers from unauthorized access, and comply with applicable laws and regulations (e.g., tax, consumer protection laws).

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We only share your information in the following limited circumstances:

  • Third-Party Service Providers: We partner with trusted third parties to help us operate our business, such as:
  • Payment processors (e.g., Stripe, PayPal) to securely process payments (they only receive the information needed to complete transactions).
  • Shipping carriers (e.g., USPS, FedEx) to deliver your orders.
  • Email marketing platforms (e.g., Mailchimp) to send authorized marketing communications.
  • Analytics providers (e.g., Google Analytics) to analyze website usage (data is anonymized where possible).

All third parties are required to protect your information and use it only as instructed by Jonesroadbeauto.

  • Legal Requirements: We may disclose your information if required by law (e.g., a court order, subpoena) or to protect our rights, property, or the safety of our customers, employees, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner, but this will be subject to a privacy policy similar to this one.

4. How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard measures to prevent unauthorized access, disclosure, or misuse. These measures include:

  • Encryption of sensitive data (e.g., payment information) using Secure Sockets Layer (SSL) technology.
  • Restricted access to personal information—only authorized Jonesroadbeauto employees and service providers who need the information to perform their duties have access.
  • Regular security audits and updates to our website and systems to address potential vulnerabilities.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will always act in good faith to safeguard your data.

5. Your Rights Regarding Your Information

Under applicable privacy laws (e.g., GDPR for EU residents, CCPA for California residents), you have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask to update or correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal or business obligations (e.g., retaining order records for tax purposes).
  • Data Portability: Request a copy of your information in a machine-readable format (e.g., CSV file) to transfer to another service provider.
  • Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at [email protected] with your full name, email address, and a description of your request. We will respond within 30 days (or as required by applicable law).

6. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it immediately. Parents or guardians who believe their child has provided information to us may contact us at [email protected] to request deletion.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, partner brands). This Privacy Policy does not apply to these third-party sites—we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technology. When we make material changes, we will notify you by posting the updated policy on our website with a new “Effective Date” and, if applicable, sending a notification to your registered email address. We encourage you to review this policy regularly.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

We will respond to your inquiry as promptly as possible.

By using Jonesroadbeauto’s website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.